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Locker down USA Returns Policy

You have 30 days to return an item from the date that you purchase it.

To be eligible for a return here at Lock’er Down, the product that you purchased must be unused, still in its original packaging, and in the same condition as when you purchased it.


Refunds

Once we have received your item, we will let you know that we have received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your item.

If we approve your refund, we will refund it to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in a number of days.


Shipping

If the item is received damaged or not working properly Lock’er Down will issue a return label and pay the shipping cost to have the item replaced. 

If the customer or company ordered the wrong product and needs to return or exchange the item, you will be responsible for paying the costs of shipping your item back to us and shipping the replacement to the customer. The costs of shipping are non-refundable and non-negotiable. If you are issued a refund, the cost of shipping will be deducted from it.


If you have any further question regarding your refund, please, do not hesitate to contact us to find out more.


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